Consumer Protection from Unfair Trading Regulations 2008 (CPRs)

The Consumer Protection from Unfair Trading Regulations 2008 (CPRs) were largely reinstated in the Digital Markets, Competition and Consumers Act (DMCC Act) from 6 April 2025. The CPRs will apply to unfair commercial practices that took place before this date.

These protection from unfair trading provisions address:

A general ban on unfair commercial practices
A ban on misleading and aggressive practices, which are assessed in light of the effect they have, or are likely to have, on the average consumer
A ban on omitting material information from an ‘invitation to purchase’ (including drip pricing)
A ‘blacklist’ of commercial practices which will always be unfair and so are banned outright. There are 32 banned practices under the DMCC Act, and one new banned practice is fake reviews.

https://www.which.co.uk/consumer-rights/regulation/consumer-protection-from-unfair-trading-regulations-2008-asO0C3p6VZQR

https://www.legislation.gov.uk/uksi/2008/1277/contents

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